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Pre/Post Sales Support

Pre sale helps the foundation of what you are selling to your customer and the post sale determines the effectiveness of the product. At Tek-Data, we support our client's requirements in both of these processes. Our team will analyse and understand client's requirements and creates strategic plan to bring effective results to their business.

Tek-Data have witnessed significant increase in customer satisfaction and retention levels.

Our Pre-sales services include:

Market Research & Survey support

Lead Management

Enquiry handling Support

Appointment handling

Knowledge support

FAQ support

Our Post-Sales services include:

FAQ Support

Trouble Shooting Support (for hardware and software)

Complaint Handling

Claim processing

Lead Management Market Research & Survey Support Up-Sell/Cross-Sell