Pre/Post Sales Support
Pre sale helps the foundation of what you are selling to your customer and the post sale determines the effectiveness of the product. At Tek-Data, we support our client's requirements in both of these processes. Our team will analyse and understand client's requirements and creates strategic plan to bring effective results to their business.
Tek-Data have witnessed significant increase in customer satisfaction and retention levels.
Our Pre-sales services include:
- Market Research & Survey support
- Lead Management
- Enquiry handling Support
- Appointment handling
- Knowledge support
- FAQ support
Our Post-Sales services include:
- FAQ Support
- Trouble Shooting Support (for hardware and software)
- Complaint Handling
- Claim processing